Return Policy

Returns

If you are not satisfied with your purchase, you may return unused items in their original packaging within 14 days of receipt for a refund or exchange.

Return Conditions

To be eligible for a return, items must:

  • Be unused and in original condition
  • Include all original packaging and accessories
  • Be returned within 14 days of delivery

Return Process

To initiate a return, please contact us using the information provided on our contact page. We will provide you with return instructions and a return authorization number.

Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days.

Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error or a defective product. Return shipping costs are the responsibility of the customer unless otherwise specified.

Exchanges

If you need to exchange an item, please contact us first. We will provide instructions for returning the original item and placing a new order if needed.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Custom Orders

Custom or personalized items may not be eligible for return unless they are defective or incorrect due to our error.

Contact Us

If you have questions about returns or need assistance, please contact us using the information provided on our contact page.